FAQs

Cancellation Policy:

Cancellations over 14 days are eligible for a full refund, less Processing fees.

Cancellations between 7 and 14 days are eligible for the same refund only if we can fill the reservation. If not, 50% of your reservation deposit is nonrefundable.

Cancellations less than 7 days our receive NO REFUND of your reservation deposit.

Cancellations 24 hours or less with be charged a full day’s rental rate. NO EXCEPTIONS.

Bad weather cancellations only at Wasatch Back Rentals discretion

Yes, all our side by sides are registered with the state of Utah, and are equipped with the appropriate street legal kits, including mirrors, horn, head lights, break lights, and turn signals.

Yes, we encourage all our renters not to exceed a maximum speed of 45 MPH or less according to the posted speed limit signs on our local roadways in the Heber Valley, this is the recommendation from the Utah State Highway Patrol. It is also a privilege for all ofus to use our public roadways with our street legal side by sides, and this privilege can easily be taken from us.

Yes, wehave helmets for anyone who chooses to use them and will provide them to our renters at no cost.

Yes, we rent the goggles at a fee of $5 per day.

Yes, as ofd6/1/2021 guide tours are available, please let us know if this were something you would like when making your reservation.

All our machines are equipped with a locating device. If you find yourself lost, flat tire, or stuck simply give us a call and we will be able to quickly locate your exact location to help your out.

We replace our rental fleet yearly;this provides our renters the ability to enjoy their rental experience to the fullest without the inconvenience of a break down of the rented machine.